Privacy
Union Commerce Financial
How your privacy flows into our business
At Union Commerce Financial we value and respect the confidentiality of your personal information. It is important that you feel comfortable and secure in your dealings with us and that you have a full understanding of how we protect and use your Personal Information.
Union Commerce Financial has developed the following company policy in relation to your Personal Information.
Personal Information - what it means, how it is collected and used
When we refer to your Personal Information this means any details about you which identify you or can be used to identify you. We need to collect your Personal Information to assess your financial and credit position when you apply for a product or service from us.
In most cases we will collect your Personal Information directly from you, however, there may be situations where we are unable to do so and in those situations we may need to involve other organisations. For example, when you apply for financing through a retail outlet the salesperson of that organisation may collect your Personal Information.
Union Commerce Financial is continually developing new products and services to provide to our customers. Some of these new products and services may be developed in partnership with other organisations. In these circumstances or to perform credit checks, we will need to share the Personal Information you have provided.
However, before we share any of your Personal Information we will ensure that you have consented to us doing so. We will also make best endeavours to ensure that the organisation with whom we are sharing your Personal Information has the same commitment to privacy as Union Commerce Financial. It is important for us to maintain your Personal Information as current and accurately as possible. In this regard we ask that you contact us to advise any changes to your Personal details.
You may have access to your Personal Information at any time and we will be more than willing to provide access. There may, however, be situations when we need some time to access your information. Whenever you require access we ask that a simple form requesting access be completed. We will provide you with this form and ensure your request is processed as a priority.
At all times we will take the greatest of care with the information we hold about you. Our aim and commitment is to ensure that your personal information is protected from misuse, loss, unauthorised access, amendment or disclosure. When that information is no longer required it will be permanently destroyed. If at any time you are not completely satisfied about the handling, use or disclosure of your Personal Information, you can write to us at the following address:
The Privacy Officer
Union Commerce Financial
5140 Swallow Avenue
Kalamazoo, MI 49009
